DESCRIBE AN OCCASION WHEN YOU HEARD SOMEONE COMPLAINING ABOUT SOMETHING IN A RESTAURANT/STORE OR OTHER BUSINESS PLACES IELTS CUE CARD
SPEAKING CUE CARD
DESCRIBE AN OCCASION WHEN YOU HEARD SOMEONE COMPLAINING ABOUT SOMETHING IN A RESTAURANT/STORE OR OTHER BUSINESS PLACES
You Should Say:
Heard complaining something restaurant
When and where it happened?
What he/she complained about?
What the result was?
And explain how you felt about the experience?
Sample Answer 1
Nowadays, people make complaints immediately when they get unsatisfactory service. Here, I am going to share an incident when I heard a person complaining about her WIFI network issue at BSL service store. It was about a month before when I went there to buy a new Wi-Fi connection for me.
Suddenly, a lady came there and began shouting loudly for not solving her Wi-Fi problem. She told the care center employee that it was working fine earlier, but she was not able to use it for the last 4 days. She had filed a complaint many times through phone call, but no one visited her home to check the fault.
Heard complaining something restaurant
She was disappointed because she was facing problem to prepare her assignments online. She asked them to solve it immediately or cut her connection. In addition, she was full of anger and warned them to file a case in court. The service manager came and listened to her complaint carefully. Then, he immediately sent a technician to her home to check the fault and solve on an urgent basis.
He also apologized to her for the inconvenience and promised to sort out her problem within 2 hours. At that time, I also changed my mind to install another company’s Wi-Fi after knowing about their poor service. All in all, I felt bad for the customer who wasn’t able to get the better service even after paying advance bill. So that was the time when I heard a person making complain in a store.
Sample Answer 2
In this contemporary era, individuals make complaints immediately when they get unsatisfactory service. From my childhood to this cutting edge era, I have heard numerous kinds of complaints on various places. Although sometimes my experience was not up to the mark, the majority of the time, I was over the moon. Due to good result. However, here I would like to shed some light on an incident when I heard a person complaining about food in a well reputed restaurant. This food court is around the corner of my hometown. It is known for its grand atmosphere and delicious foods. While walking down my memory lane, I vividly reminisce, 4 months ago, on the natal day of my comrade.
On that particular day my friend and I were eagerly waiting for our food. I noticed that a person at the adjacent table was also waiting for his order. Moreover After some time he started complaining to the waiter about the delay in receiving his order. The waiter was fearful and felt a bit embarrassed. I thought that perhaps, this person is famished, that’s why he got impatient. When his food arrived, seeing it he became (hot under the colour) furious. Apart from this, He started yelling at waiter because the waiter brought wrong order.
Heard complaining something restaurant
He said that he is utterly dissatisfied with the service and will never visit this restaurant again in life. In addition, We tried to quieten him down but he was continually complaining. Afterwards the restaurant staff informed the manager about it, he immediately approached that customer. I must say, The manager was a benevolent person, he patiently talked to the customer and calmed him down. What’s more he apologized sincerely for the delay. Not only that but also the customer was offered a complimentary dessert.
Explaining further, I felt sorry for the customer’s experience (However he shouldn’t have spoken to the staff very rudely. I surmise that he should learn to be patient in life. On the other hand, I appreciate manager’s courtesy as well as promptness. He cooled the customer down and resolved the issue in no time. Although this incident spoiled our excitement, i under od the situation and remained quiet.) When it comes to t question of how I felt about it. To be honest. I have nothing to speak ill about this experience. Even I can say this situation was for me like killing two birds with one stone. I not only learnt how to calm like manager but also enjoyed scrumptious food. To cut the long story short, this was a time when I heard someone complaining about something in a restaurant.
